Billing and subscriptions
Change a plan or billing period
Read the project Billing preview before you approve a plan or cadence change.
1 min read
Where to do this in Chat4U
- Project
- Billing
- Change plan
Owners and admins open Billing, choose a permitted change, and review the server-generated preview before approval.
Look forBillingChange planPreviewConfirm
Open Chat4U Only an owner or admin can change a project's plan or billing period. Project Billing is the place to see the current contract and the server-generated preview.
Open the project Billing pageWork in the project whose subscription you intend to change.
Check the current plan, billing period, and any scheduled change before starting a new request.Read the previewConfirm what changes now and what changes later.
The preview identifies any amount due now, the next recurring amount and date, the effective date, and whether access changes immediately or at a future boundary.Confirm and waitApply only the preview you intend to accept.
A stale preview must be created again. Billing updates after provider confirmation rather than from a browser return.
Upgrades can apply immediately with the provider-calculated proration shown in the preview. If required payment fails, the existing plan stays in place. Downgrades and ordinary cadence changes normally remain active through the displayed current-period boundary. During a trial, a plan change preserves the existing trial end under the launch policy.
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