PRICING
Every plan builds on the one before it—with more conversation and knowledge capacity, then automation, lead capture, and deeper customer intelligence.
Starter
Launch a production assistant and use Sidekick to manage it day to day.
500,000 Indexed knowledge capacity
25 Monthly Operator units
Growth
Most teamsAutomate customer workflows with advanced models, connected actions, scheduled knowledge refreshes, and conversation intelligence.
1,000,000 Indexed knowledge capacity
75 Monthly Operator units
Business
Connect conversations to revenue and decision-making with deeper insights, CRM delivery, enhanced knowledge processing, and brand control.
5,000,000 Indexed knowledge capacity
110 Monthly Operator units
Need larger quotas?
Contact us to discuss more conversation and knowledge capacity for your team.
FULL COMPARISON
Each paid tier keeps the capabilities before it. This table shows the current plan-specific allowances and entitlements.
| Feature | Free | Starter | Growth | Business |
|---|---|---|---|---|
| Limits | ||||
| Indexed knowledge capacity | 50,000 words | 500,000 words | 1,000,000 words | 5,000,000 words |
| Monthly Operator units | — | 25 | 75 | 110 |
| Monthly message credits | 100 | 750 | 4,250 | 15,000 |
| Models | ||||
| Basic models | ||||
| Advanced models | — | — | ||
| Control Plane | ||||
| Sidekick | — | |||
| Sidekick actions | — | — | ||
| Ai Capabilities | ||||
| Website action agents | — | — | ||
| Analytics | ||||
| Audience insights | — | — | ||
| Conversation insights | — | — | ||
| Engagement insights | — | — | ||
| Business insights | — | — | — | |
| Knowledge insights | — | — | — | |
| Integrations | ||||
| CRM lead delivery | — | — | ||
| MCP access | — | — | ||
| MCP actions | — | — | ||
| MCP service accounts | — | — | — | |
| Knowledge | ||||
| Scheduled knowledge refresh | — | — | ||
| Enhanced knowledge processing | — | — | — | |
| Customization | ||||
| White-label branding | — | — | — | |
Paid subscriptions are governed by our Terms of Service and Refund Policy.
HOW CREDITS WORK
Credits reflect the conversations your agent has with visitors. Your plan makes that capacity easy to see and manage.
Visitor: “How do I get started?”
Assistant: “Here’s the setup guide.”
1 conversation turnPRICING FAQ
One conversation turn—one visitor message and one AI response—uses one credit for a Standard Agent. Pro Agent turns can use more credits because they include additional reasoning and browser actions. Monthly credits reset on your billing-cycle date.
Yes. You can move to a different plan as your usage and feature needs change. Upgrading gives you the capacity and capabilities of the new plan; contact us if you need help choosing or scheduling a plan change.
Pro Agent access is included with Growth and Business. Check each plan card for its complete included feature set.
Yes. Chat4U can present a configured lead form during the conversation and send submitted lead data directly to Salesforce, HubSpot, or another CRM through a custom integration. Availability and implementation scope depend on the selected plan and workflow.
Contact us to move to a plan with more monthly capacity. We’ll confirm the new allowance and timing before the plan change.
Messenger and Instagram are being prepared for release. Check this page's current catalog features and your project's effective plan for Social chats; image and voice understanding require a separate entitlement. WhatsApp connections are not yet available.
Review how subscription selection, Paddle checkout, project billing, and support work before creating a project.
Read billing guidance