PRICING

Start with the essentials. Add what your team needs next.

Every plan builds on the one before it—with more conversation and knowledge capacity, then automation, lead capture, and deeper customer intelligence.

Free · Explore Chat4U with a complete assistant and core reporting—ideal for testing your first customer experience. · 100 Monthly message credits · 50,000 Indexed knowledge capacity

Start free

Starter

$24

per month

$290 billed yearly

Contact sales

Launch a production assistant and use Sidekick to manage it day to day.

750Monthly message credits

500,000 Indexed knowledge capacity

25 Monthly Operator units

Everything in Free, plus:

  • 750 message credits / month
  • 500,000 indexed words
  • File Upload
  • Production assistant

Business

$379

per month

$4,548 billed yearly

Contact sales

Connect conversations to revenue and decision-making with deeper insights, CRM delivery, enhanced knowledge processing, and brand control.

15,000Monthly message credits

5,000,000 Indexed knowledge capacity

110 Monthly Operator units

Everything in Growth, plus:

  • Business and knowledge insights
  • Enhanced knowledge processing
  • White-label branding

Enterprise

Custom scale, governance, service identities, customer success, and contractual support.

Book a demo

FULL COMPARISON

See exactly what changes at each step.

Each paid tier keeps the capabilities before it. This table shows the current plan-specific allowances and entitlements.

FeatureFreeStarterGrowthBusinessEnterprise
Limits
Indexed knowledge capacity50,000 words500,000 words1,000,000 words5,000,000 words10,000,000 words
Monthly Operator units257511050,000
Monthly message credits1007504,25015,000100,000
Models
Basic models
Advanced model controls
Advanced models
Control Plane
Sidekick
Sidekick actions
Ai Capabilities
Website action agents
Analytics
Audience insights
Conversation insights
Engagement insights
Business insights
Knowledge insights
Integrations
CRM lead delivery
MCP access
MCP actions
MCP service accounts
Knowledge
Scheduled knowledge refresh
Enhanced knowledge processing
Customization
White-label branding

Limits

Indexed knowledge capacity
Free50,000 words
Starter500,000 words
Growth1,000,000 words
Business5,000,000 words
Enterprise10,000,000 words
Monthly Operator units
Free
Starter25
Growth75
Business110
Enterprise50,000
Monthly message credits
Free100
Starter750
Growth4,250
Business15,000
Enterprise100,000

Models

Basic models
Free
Starter
Growth
Business
Enterprise
Advanced model controls
Free
Starter
Growth
Business
Enterprise
Advanced models
Free
Starter
Growth
Business
Enterprise

Control Plane

Sidekick
Free
Starter
Growth
Business
Enterprise
Sidekick actions
Free
Starter
Growth
Business
Enterprise

Ai Capabilities

Website action agents
Free
Starter
Growth
Business
Enterprise

Analytics

Audience insights
Free
Starter
Growth
Business
Enterprise
Conversation insights
Free
Starter
Growth
Business
Enterprise
Engagement insights
Free
Starter
Growth
Business
Enterprise
Business insights
Free
Starter
Growth
Business
Enterprise
Knowledge insights
Free
Starter
Growth
Business
Enterprise

Integrations

CRM lead delivery
Free
Starter
Growth
Business
Enterprise
MCP access
Free
Starter
Growth
Business
Enterprise
MCP actions
Free
Starter
Growth
Business
Enterprise
MCP service accounts
Free
Starter
Growth
Business
Enterprise

Knowledge

Scheduled knowledge refresh
Free
Starter
Growth
Business
Enterprise
Enhanced knowledge processing
Free
Starter
Growth
Business
Enterprise

Customization

White-label branding
Free
Starter
Growth
Business
Enterprise

HOW CREDITS WORK

Simple, visible usage.

Credits reflect the conversations your agent has with visitors. Your plan makes that capacity easy to see and manage.

Visitor: “How do I get started?”

Assistant: “Here’s the setup guide.”

1 conversation turn

PRICING FAQ

What counts as a message credit?

One conversation turn—one visitor message and one AI response—uses one credit for a Standard Agent. Pro Agent turns can use more credits because they include additional reasoning and browser actions. Monthly credits reset on your billing-cycle date.

Can I change plans?

Yes. You can move to a different plan as your usage and feature needs change. Upgrading gives you the capacity and capabilities of the new plan; contact us if you need help choosing or scheduling a plan change.

Is Pro Agent access included?

Pro Agent access is included with Growth, Business, and Enterprise. Check each plan card for its complete included feature set.

Can Chat4U connect lead capture to our CRM?

Yes. Chat4U can present a configured lead form during the conversation and send submitted lead data directly to Salesforce, HubSpot, or another CRM through a custom integration. Availability and implementation scope depend on the selected plan and workflow.

What happens if I reach my limit?

Contact us to move to a plan with more monthly capacity. We’ll confirm the new allowance and timing before the plan change.