Billing and subscriptions

Billing is project-specific. A workspace has one billing account, while each paid project has its own base subscription. Project usage, balances, and access do not transfer between projects.

What you’ll accomplish

Use project Billing to check the actual plan, current access, balances, warnings, and scheduled changes.

Finish with

Know which project, person, and service owns the next billing action

Choose the job in front of you

StartChoose a plan or start a trial

Create a project, accept the current agreement package, and choose Free or a paid plan.

ChangeChange a plan or cadence

Read the preview before approving a billing change.

CapacityManage add-ons and capacity

Understand project-scoped credits and recurring indexed capacity.

SupportGet payment or refund help

Use the right Paddle or Chat4U support path.

Who can do what

Workspace owners and admins can manage billing for a project. Members can see their effective plan, usage, and scheduled-state summary, but cannot change payment details, buy services, or view private billing information. The workspace billing contact is an active owner or admin; workspace owners and admins can change it.

Paddle-hosted receipt, manage, and Paddle support paths handle payment collection, invoices, payment methods, cancellation, taxes, and ordinary refund requests. Chat4U handles product delivery, account access, entitlements, project scope, and technical issues.

For product, access, entitlement, or technical help, contact support@chat4u.ai.

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