Retention Schedule

Version: 2026-08-openai-conversation-intelligence-v1
Last Updated: August 11, 2026

Conversation Analytics

Conversation summaries and other derived analytics are stored with the related conversation and follow the same customer-controlled retention and deletion path. Chat4U sends eligible conversations to OpenAI Batch for offline analysis and deletes the resulting input, output, and error files after harvest.

Input files are configured with a seven-day expiry safeguard. If a provider file cannot be removed immediately, the service retries deletion during later harvest cycles. Provider-controlled security, abuse-monitoring, backup, and recovery records may remain for limited periods under applicable terms and safeguards.

Deletion and Rights

When a conversation reaches the end of its applicable retention period, Chat4U removes conversation content and related analytics from active application systems. Verified deletion requests include related analytics within active systems, subject to legal holds, provider limitations, and protected backup or recovery cycles.