AI Safety and Limitations

1. You are interacting with AI

Chat4U-powered assistants use AI to generate responses and support permitted tasks. An assistant can sound confident and still be wrong, incomplete, biased or out of date. Sources, summaries and product details can be misread. A citation, safety filter or human-like tone does not make an answer verified professional advice.

This notice explains practical limits. It does not request consent to undisclosed data use, create a separate contract merely by chatting, or remove your legal rights. See the Privacy Policy, the deploying organization's notice and, for customers, the AI Services Addendum.

2. Review information according to its consequences

Check important factual statements with an authoritative source before acting. Customer-facing analysis such as sentiment, apparent resolution or interest is an inference, not an established fact about a person. Customers should provide an appropriate review or support route for their deployment.

The standard Service is not a medical, legal or financial adviser and must not decide or materially influence prohibited high-impact outcomes. Do not rely on it as a primary emergency channel; contact the appropriate emergency service for immediate danger. Ordinary product FAQs, public-office hours and navigation are distinct from diagnosis, eligibility decisions or emergency dispatch.

3. Protect personal information

Share only what is needed. Do not type passwords, authentication codes, payment-card details or bank credentials into ordinary chat. Supported native login, secure order verification and payment forms are separate from AI/browser tools. Avoid unnecessary sensitive information, including details about other people.

Authorized customer staff and the relevant service processors can handle permitted conversations under the applicable notices. Messages and enabled analysis can be retained according to the Retention Schedule. A no-training commitment is not a promise that no data is processed or temporarily retained. Use Privacy Rights to ask about access, correction or deletion.

4. Actions and shopping

Read the displayed action, product, options and quantity before confirming. Changed executable details require a fresh authorization. A suggestion is not an executed action; a timeout does not prove success or failure. Check the current state or use the provided recovery rather than repeatedly submitting an uncertain request.

Shopping tools use current eligible product and cart checks, but the native store determines final checkout prices, taxes, shipping, payment and merchandise policies. Chat4U does not guarantee inventory, delivery or a sales result. Unsupported product or extension requirements must be completed in the store.

Private WooCommerce order assistance requires the supported current shopper proof. Email, order number and cart tokens alone do not establish ownership. Dedicated verification codes remain outside model inputs and durable Chat4U history. Minimized authorized order results may be used by the configured AI processor for the current answer; the saved Chat4U history uses a neutral verification message instead of that private answer. Separately typed information is ordinary chat data. Store tracking information is not a guarantee of delivery.

5. Safeguards and human help

Source grounding, checks, redaction and tool approvals reduce risk but are not universal or perfect. Some safeguards depend on configuration and provider. A sensitive message can still arrive unexpectedly, and AI output is not universally reviewed before display.

Requesting human help does not mean a person has joined or that a message has reached the recipient. Availability depends on the deploying organization's arrangements and supported channel. Chat4U does not promise to staff its customers' conversations or provide immediate or round-the-clock human responses.

6. Report a concern

For a merchant's products, orders or advice, use that merchant's support route. For a Chat4U safety or technical concern, contact support@chat4u.ai with the website, approximate time and a minimal relevant description. Privacy requests can go to privacy@chat4u.ai. Avoid sending secrets or unnecessary third-party information. We assess credible reports; this notice does not promise a particular response or correction time beyond applicable duties.